Access to Information Act

What is the Access to Information Act?

The Access to Information Act (ATIA) requires the public bodies to make specific records available
and provides the public with the right to request public records.

Who files ATIA request?

An ATIA request can be made by anyone. Journalists, historians, lawyers, researchers, students, corporations, and non-profit organizations are among those who use ATIA.

Why would I file an ATIA request?

The purpose of ATIA is to help the public understand and hold the government accountable for its actions. The law is also frequently used to obtain copies of records in order to process or apply for certain government benefits.

How do I file an ATIA request?

You are required to file your request in writing to the Information Officer of the public body. To obtain the list of Information Officers and contact details visit:

When will I receive a response to my ATIA request?

The law provides an Information Officer in any event within 21 days after the request is submitted, to determine whether to grant the request or not. This period may, however, be extended for 14 days for specific reasons specified in the Act. When a request is made for information that appears to be reasonably necessary to protect a person’s life or liberty, the Information Officer must decide whether to grant the request within 48 hours of receiving it.

What will a public body release under ATIA?

The public body is required to release records that are responsive to your request unless they contain legally protected information. The ATIA contains 12 exceptions that allow public bodies to withhold certain types of records, such as law enforcement records, national security information, and privilege documents.

For any information request under the Access to Information Act (ATI)

Contact :
Miss Alekah Pillay
Senior Compliance Officer/ Information Officer

Phone Contact : (+248) 4293507 / 2728798
Email : Send an email using the contact form
Address : Oceangate House Building